Reset AutoComplete Names
Outlook 2002 (aka XP) introduced, and in all subsequent versions a feature to maintain a list of people that you have emailed before, which you see when you start typing a name in to the TO: or CC: line of a new or forwarded message. This list is automatically created as you use Outlook and has a limit of 1000 entires.
You have three options to manage this feature:
- Disable the capability altogether,
- Reset the auto complete cache, so that you create a new one as you go along.
- Delete individual entries.
- In Outlook XP/2003, Click on "Tools", "Options" and then the "Preferences" tab.
- Click on the button marked "Email Options" and then choose "Advanced Email Options".
- Remove the check mark against "Suggest Names when completing To:, CC: or BCC: fields
- Press Apply or OK on each box to close the options area.
Reset AutoComplete Cache
- Quit Outlook and any applications that may be accessing Outlook.
- Start Windows Explorer or My Computer.
- Click "Tools", "Options" and then the "View" tab.
- Under "Advanced Setting", verify/change the option to enable "Show Hidden Files and Folders".
- Click OK or Apply to exit.
- Click, "Start", "Search" and choose "For Files or Folders".
- In the box, type "*.nk2" (notice that it is * <dot> nk2)
- In the "Look in" box, ensure that your local drive (C: usually is chosen.
- Click search now. The search should find at least one file.
- If numerous files were found, choose the one from named after own profile (which is named after your username).
- Right click on the correct file and choose "Rename".
- Change the suffix to .bak so if your username was "jbloggs" the file could be called jbloggs.nk2 and you would rename it to jbloggs.bak.
- Close Windows Explorer and restart Outlook.
Delete Individual Entries
- Start typing the name that you want to delete.
- When the name that you want to delete appears, use the cursor keys to highlight it.
- Press the "Delete" key to remove the entry.